Canadian workplace communication guide

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PATH TO CAREER SUCCESS
Do’s and don’ts of communicating with a manager

When you’re facing challenges at work, how you communicate with your manager can make all the difference. Here’s how to ensure your conversations are focused, confident, and solution-oriented, based on advice from Indeed.

DON’T
Wing it 😬 Avoid entering the conversation without a plan. Relying on spontaneous responses can lead to rambling or unclear communication, which may prevent you from getting the help you need.

DO
Come prepared with talking points 📝 Before your meeting, outline the key points you want to discuss. Include a clear description of the problem, the steps you've already taken, and specific suggestions for how your manager can support you. This preparation ensures your conversation stays focused and productive.

DON’T
Let nerves take over 😰 It’s natural to feel nervous, but don’t let those feelings control the conversation. Avoid self-doubt and negative self-talk, which can undermine your confidence and clarity.

DO
Practice confidence💪 Rehearse your talking points. You can role-play with a trusted colleague or even record yourself to refine your delivery. Remember to think positively and focus on past successes to build your confidence before the meeting.

DON’T
Expect your manager to read your mind 🤔 Don’t assume your manager knows you’re struggling.

DO
Be direct and solution-oriented 🎯 Clearly state what you need from your manager, and offer practical solutions. For example, if you're overwhelmed with tasks, propose specific ways to adjust deadlines or delegate responsibilities.

CAREER COACH Q & A
Navigating New Horizons with Expert Guidance from a Seasoned Career Coach

Kate from The Newcomer Collective is here to share her monthly job search tip:

Did you know that LinkedIn has a "Name Pronunciation" feature? 🤯 

Here's how you can add it to your profile...

1. Open the LinkedIn App on your phone

2. Go to your profile

2. Tap the pencil (edit) icon ✏️ next to your photo

3. Select "Add name pronunciation"

4. Tap and hold the microphone/record button while you say your name

5. Hit 'Save’ 🎊

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LEARN THE LINGO
✅ Functional Phrases for Requesting Support

Navigating the Canadian workplace involves mastering clear and respectful communication. Here are specific examples of how to phrase your requests more effectively, ensuring you get the support you need.

❌ "I need help with this task."
✅ "I’m having trouble with the budget analysis for this quarter. I’ve encountered some discrepancies and would appreciate your input on how to resolve them."

💡The second option shows that you’ve identified the problem and are seeking targeted advice. This approach is more respectful of the other person's time and expertise and makes it easier for them to assist you effectively.

❌ "This isn’t working. Can you fix it?"
✅ "I’ve tried several methods to fix this issue, including [specific actions], but it’s still not working. Could you suggest another approach or review what I’ve done?"

💡 The second option demonstrates that you've already taken steps to resolve the problem on your own. By sharing the actions you've tried, you provide context and make it easier for the person to offer targeted assistance.

❌ "Can you get back to me on this?"
✅ "I need this feedback by end of day tomorrow to meet my project deadline. Could you please review it by then?"

💡 The second option includes a clear deadline and explains the urgency of the request. This helps the person you’re asking understand the importance of your request and prioritize it accordingly.